Contact
There is a person at the end of every one of these.
Support runs every day, 9:00 am – 1:00 am local time. If you are a partner restaurant in the middle of service, call (312) 555-0182 and press 2 — that line is answered by a human within 60 seconds.
Help with an order
Fastest through the order page itself, where the refund options are already attached to your order.
support@selliocompany.orgEvery day, 9:00 AM – 1:00 AM local time
Restaurant partnerships
New listings, rate questions, menu and payout issues for existing partners.
partners@selliocompany.orgMonday – Friday, 8:00 AM – 8:00 PM
Courier support
Pay questions, equipment, incidents on the road. Active couriers should use the in-app line for anything urgent.
couriers@selliocompany.orgEvery day, 7:00 AM – 2:00 AM
Press and speaking
Interviews, figures, and comment on delivery-sector policy.
press@selliocompany.orgAnswered within one business day
Head office
Sellio Company215 W Ohio Street, Suite 400
Chicago, IL 60654
United States
The office is not a walk-in support desk. For anything about an order, the channels above are much faster.