For restaurants
14% commission, published, with 30 days of notice before it ever changes.
No monthly fee. No onboarding fee. No charge for the tablet. Pickup orders cost you nothing at all, and we will never launch a virtual brand that competes with your kitchen.
Live in 12 cities · 1,840 partner restaurants · Average partner stays 4.2 years
What you keep on a $32.40 order
- Menu total
- $32.40
- Sellio commission, 14%
- −$4.54
- Card processing, included
- $0.00
- Delivery cost to you
- $0.00
- You receive
- $27.86
Card processing is inside the commission rather than added on top. The customer’s delivery fee, service fee and tip are not taken from your side of the order.
Rate card
Four rates. Pick the one that fits how you already work.
These numbers are the same for a two-table taqueria and a twelve-site group. We do not negotiate a lower rate for volume, because the restaurant next door would then be paying for it.
Marketplace
14%
per delivery order
Your listing on Sellio, our couriers, our dispatch, our support.
- Sellio courier network and live dispatch
- Listing in search, browse and recommendations
- Refunds for late delivery paid by Sellio
- Tablet and printer included, no charge
Self delivery
9%
per order you deliver
Orders come through Sellio, your own drivers take them out.
- Full ordering and payment stack
- You keep dispatch and your drivers
- Your own delivery radius and fee
- Same tablet, same dashboard
Sellio Direct
6%
per order from your own site
A Sellio-powered ordering page on your own domain.
- Your branding, your domain, your customer list
- Optional courier top-up at $4.50 per delivery
- Google and Maps ordering integration
- No commission on repeat pickup orders
Pickup
0%
always
Customers order ahead and collect. It costs you nothing.
- Free forever, on every plan
- Scheduled ahead up to seven days
- Ticket timed to the collection slot
- Counts toward your search ranking
Commission is charged on the food subtotal only, never on tax or on the customer’s tip. There is no fee for refunds we cause, no advertising requirement, and no clause that stops you listing on another platform.
Included
What comes with the commission
A tablet and a printer
Shipped free, replaced free if it breaks. If you already run Toast, Square or Clover, we integrate instead and you use nothing new.
Menu photography
One free shoot at onboarding and one refresh a year, in every city we operate. Photographed dishes take about 28% more orders.
A named account manager
One person, with a direct phone number, who knows your restaurant. Not a ticket queue.
Live pause control
Bury the kitchen on a Friday and pause new orders in one tap. Nothing punishes you in the ranking for it.
Your own data
Export your customer list, order history and item performance whenever you want, in CSV. It is your business, not ours.
Thirty days of notice
If commission or any fee changes, you get 30 days of written notice before it applies, and the right to leave without penalty.
“We were paying 30% to another platform and eating the refund on every late order. Sellio charges 14%, pays the refund when their courier is late, and I can call a person during service.”
“Our menu prices on Sellio are the same as on the wall. Customers notice that. Repeat orders are about 60% of our delivery volume now.”
Apply
Tell us about your restaurant
A partnerships manager replies within one business day. Most restaurants are taking orders four business days after that first call.
- No exclusivity, ever. List anywhere else you like.
- No minimum term. Leave with 14 days of notice.
- We will tell you honestly if Sellio is not right for your kitchen.
Partner questions
Asked before signing
What does Sellio charge?+
14% commission on marketplace delivery orders, 6% on Sellio Direct orders that come from your own website, and 0% on pickup. There is no monthly fee, no onboarding fee, and no charge for the tablet.
How quickly do I get paid?+
Weekly by default, every Tuesday for the week ending Sunday. Partners can switch to daily payouts at no cost from the partner dashboard.
Do I have to use Sellio couriers?+
No. Partners with their own drivers can run Sellio as an order channel only, at 9% commission, and keep dispatch in house.
Who pays when an order goes wrong?+
If the courier is late or an item is damaged in transit, Sellio pays the refund. If an item was missing from the bag, the cost is shared. Partners can dispute any charge within 14 days and a person, not a script, reviews it.
Can I set my own prices?+
Yes, and we ask that they match your dining room. Menu inflation on delivery apps is the single most common complaint customers raise, and partners who price honestly keep more repeat orders.
How long does onboarding take?+
Most restaurants are live within four business days: one call to confirm the menu, one photography visit if you want it, and a test order before the listing opens.